Agent 4 of 6 · Invoice chaser
Invoice out the day you finish.
Paid without the awkward call.
Sends the invoice on WhatsApp the day the job closes, with the before and after photos attached. Reminds two days before it's due, then day 1 and day 7 after. On day 14 it hands the thread to you with a suggested next step.
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HRHomeowner's phone · the day the job closes
Agent · Invoice chaser
That's the roof finished at 14 Elm Road, Mrs Patel.
Invoice #0417Due 13 Nov
Deposit paid 31 Oct£3,200
Balance due£3,200
Pay £3,200 by card 15:58Two days before it's due
Agent · Invoice chaser
Quick one, Mrs Patel: #0417 is due on Thursday. Card link below if that's easiest.09:00
Day 7 after
Agent · Invoice chaser
Still showing as unpaid at our end, Mrs Patel. Same link, whenever suits.09:00
SYour WhatsApp · day 14
Agent · Invoice chaser
Patel #0417, £3,200, 14 days over. She's opened every message, no reply. Your thread from here. Suggested: a call from you, or I can offer two instalments.09:00
Polite every time. Never threatens. Never mentions collection.